Privacy Policy
Last updated: April 1, 2026
At Aurora, your privacy is fundamental to how we build and operate our platform. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your data.
Information We Collect
We collect information you provide directly when you create an account, set up a workspace, or contact our support team. This includes your name, email address, organization name, and any content you create within the platform.
We also collect certain information automatically when you use our services, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Data Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted at rest and in transit using industry-standard encryption protocols.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. You can exercise these rights by contacting us at privacy@aurora.io.
Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our platform is used, which helps us improve the experience. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@aurora.io.