SAAS STARTER
Contact
Get in touch with the Aurora team.
Get in touch
Have a question or want to learn more? We'd love to hear from you.
Phone
+1 (555) 123-4567Office
123 Innovation Drive
San Francisco, CA 94107
We typically respond within 24 hours during business days.
Our offices
Three offices across three continents. Visit us or get in touch.
London
Tokyo
Frequently asked questions
How does the free trial work?
Sign up with your email and start using Aurora immediately. No credit card required. Your 14-day trial includes full access to every Pro feature, and you can downgrade at any time.
Can I switch plans later?
Absolutely. Upgrade or downgrade anytime from your billing settings. When upgrading, you'll be prorated for the remaining time. When downgrading, you keep Pro features until the end of your current billing cycle.
What happens to my data if I cancel?
You own your data, always. Export everything, including projects, analytics history, team settings, and integrations, as JSON or CSV with one click. After cancellation, your data is retained for 30 days before deletion.
Do you offer discounts for startups?
Yes. We offer 50% off the first year for startups with fewer than 20 employees and under $5M in funding. Apply through our startup program page with your company details.
What security certifications do you have?
Aurora is SOC 2 Type II certified, GDPR compliant, and HIPAA ready on Team plans. We undergo annual penetration testing and continuous vulnerability scanning. All data is encrypted at rest and in transit.
How does team billing work?
Team plans are billed per workspace, not per seat. Add unlimited team members to your workspace at no extra cost. Each workspace gets its own billing cycle and can be managed independently.
Still have questions?
Can't find the answer you're looking for? Our team is here to help. Reach out and we'll get back to you within 24 hours.
Email us at
support@aurora.io Response time
Within 24 hours Why teams are leaving Monday for Aurora
Join thousands of teams who made the switch and never looked back.
DP
“Switched from Monday in a weekend. Never looked back.”
David Park
Engineering Lead
LM
“Aurora is what we wished Notion was for project management.”
Lisa Moreau
Product Director
JO
“Our team's productivity metrics speak for themselves. Up 60%.”
James Okafor
VP Operations